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The County of San Mateo has added a translation feature developed by Google Translate to assist web visitors in understanding information on this website in a variety of foreign languages. Please be aware that Google Translate, a free third party service which the County does not control, provides automated computer translations that may not give you an exact translation. The County cannot guarantee the accuracy of translations through Google Translate so translations should not be considered exact and only used as a rough guide. Anyone relying on information obtained from Google Translate does so at his or her own risk. The County disclaims and will not accept any liability for damages or losses of any kind caused by the use of the Google Translate feature.

Gray heat pump water heater in a garage next to a washing machine.
Heat Pump Water Heaters
Cleaner safer hot water for your home.
Image credit: Northwest Energy Efficiency Alliance (NEEA)

Heat Pump Water Heaters

Your next water heater replacement just got a whole lot smarter. Get the info you need, explore the benefits, and find out how to get a permit for an electric heat pump water heater in San Mateo County.

A heat pump water heater works by pulling heat from the surrounding air into a hot water tank. This heated water is then piped throughout the home to all the places you need it, such as: showers, dishwashers, sinks, and washing machines.

Heat pump water heaters can serve most homes. They have tanks like gas water heaters and can provide the amount of hot water your home needs.

Most homes can add a heat pump water heater without upgrading their electrical panel – learn more about panels and process on the permitting page. Learn more about panels and the process to permit below.

Why Switch To Electric?

A Heat Pump Water Heater Is Better For Your Family, Your Home, And Your Community.

A man playing happily with his daughter in a bright living room.

A Safer And Healthier Home

Heat pump water heaters run on electricity and have no harmful emissions. Gas water heaters burn methane gas and release harmful pollutants like nitrogen oxides (NOx). NOx pollution contributes to asthma, heart disease, and other health problems — getting it out of your home is a win for everyone under your roof.

A light bulb, energy bills, clock, and calculator lying on a table.

More Efficient And Can Save On Energy Bills

Heat pump water heaters are three times more efficient than gas — that means hot water that’s easier on your energy bill. Heat pumps pull heat from the surrounding air instead of burning fuel to create it. That efficiency usually means lower energy bills for your household.  


Smiling man and woman review expense report in home.

Rebates Are Available

Incentives and rebates are available to make it easier to buy a heat pump water heater. More efficient appliances save electricity and money over time.


A man uses a wrench to install a heat pump water heater connection.

It’s The Smart Choice

Heat pump water heaters are the most common choice for newly constructed homes. Give your home that brand new feeling with a heat pump water heater. Read what happy homeowners had to share about their heat pump water heaters at Electrify Now.

Compare Different Types Of Water Heaters:

  Heat Pump Water Heater Gas Water Heater (Tanked) Gas Water Heater (Tankless) Electric Resistance Water Heater
A tall, cylindrical gray heat pump water heater with a small electric screen and a vent near the top. A cylindrical light-gray gas water heater in an enclosed space next to a furnace. A small white rectangular tankless water heater appliance with pipes coming out of the bottom, mounted on a blue-gray wall. Grey cylindrical appliance with pipes connected to the walls in a white corner
Description A water heater that uses electricity to move heat from the air into your water tank. A water heater that burns gas to heat your water tank. A water heater that burns gas and heats water immediately as the water flows through a pipe.   A water heater that uses electricity to heat your water tank.
Key Facts 
  • Low utility bills
  • Most efficient
  • Larger tank
  • Rebates available
  • Most common
  • Saves space
  • “Infinite” hot water
  • Higher utility bills
Emissions  None NOx  NOx None
Typical Tank Size (2 Bedroom  65 Gallons 40 Gallons N/A 40 Gallons

Resources For Making The Switch

Discover Resources Available To Help You Protect Your Family And Modernize Your Home.

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WestLight Energy (Formerly Peninsula Clean Energy) Offers Rebates For Switching from Gas To Electric.

Two men talking next to a gray heat pump water heater in a warehouse.

Find The Right Heat Pump Water Heater For Your Home.

Two men working next to a large box labelled "Hybrid Water Heater" and a dark gray water heater.

Broken Hot Water Heater? Get A Replacement In An Emergency.

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Heat Pumps Aren’t A New Technology. Did You Know Your Refrigerator Is A Heat Pump?

Bay Area Air District

Did You Know? The Bay Area Air District Is Phasing Out The Purchase And Sale Of Appliances That Have Harmful Emissions.

The Permitting Process in San Mateo County

Permits are required in all San Mateo County jurisdictions when installing a new or replacement water heater. Following the permit process ensures that all equipment is installed safely and correctly. You will also need to submit your permit to qualify for most rebate programs. These resources walk you through getting a permit for a smooth replacement of your gas water heater with a heat pump water heater.

What are the steps to get a permit?

The permit process varies slightly depending on the jurisdiction, but all follow the same basic steps:

  1. The permit applicant gathers all information needed for permit submittal.
  2. Submit your permit online or at your building department counter and pay the permit fee.
  3. After submission, your permit will either go through an express permitting process, or may go through plan review for more complicated projects.
  4. The jurisdiction issues the permit once all details are reviewed and approved.
  5. The contractor completes the installation. They will haul away your old water heater and correctly connect the piping for your new heat pump water heater. They may install an outlet for your heat pump water heater if the existing outlet needs an upgrade. For emergency replacements, your contractor may complete the installation first and apply for a water heater permit afterwards.
  6. Work with your jurisdiction to schedule an inspection. Most San Mateo County jurisdictions require a physical inspection, although some jurisdictions offer virtual inspections
  7. After the project passes inspection, it is complete.
What information is needed for a permit?
  • Your jurisdiction will request information such as name, address, and project description. Some jurisdictions request a drawing of the water heater location, electrical calculations or diagrams, or the manufacturer specifications of the water heater.
  • This checklist shows what inspectors look for to make sure your water heater replacement is safe and efficient.
Who can submit the permit?

Homeowners or contractors can apply for the permit.

How do I find a qualified contractor?

Several state and local groups provide lists of contractors who install heat pumps. Find the right one for your home through:

How long will it take to get my permit?

For simple water heater installs, most jurisdictions can get your permit to you instantly, or within a few days through express permitting. If your project is more complex, it may take longer to get the permit issued.

How much will the permit cost?

In San Mateo County, most permits are between $100 and $300. See your jurisdiction’s fee schedule for more details on the exact cost. In Atherton and Burlingame, permits are free when replacing a gas water heater with a heat pump water heater.

Do I need a larger tank size?

A heat pump water heater may require a slightly larger tank size. Learn more about sizing a heat pump water heater in your home from Silicon Valley Clean Energy.

Do I need to upgrade my panel before I apply for the permit?

96% of homes can install a heat pump water heater without upgrading their electrical service. Read more information about panel upgrades below.


Upgrade Your Water Heater, Not Your Electrical Service

96% of homes can add a heat pump water heater without upgrading electrical service. Source

A man with a dark blue cap and light blue shirt adjusts a dial on a water heater.

Get The Right Equipment Size

A plan that uses the right equipment size for your home also makes sure your electrical load is a good fit for your current electrical service. Learn from WestLight Energy and PG&E how to keep your existing panel as you make home upgrades.

A hand moving a black switch in an electrical circuit break box.

Technology Can Help

Technology options to avoid panel upgrades are advancing every day, and are a fraction of the cost. Smart panels and load management devices can help meet your home’s electrical needs without upgrading your service. Learn more about circuit splittersmeter devicessmart panels, or smart breakers.

Close-up photo of a person typing something into a calculator and writing on a piece of paper.

Calculate Your Electric Load

Most homes do not need to upgrade the electrical service to get a heat pump water heater.

Check out this load calculator to see if your home can handle an increase in electric appliance use: BayREN Electrical Load Estimator. 

Want to skip the load calculation? If you are a WestLight Energy customer, you can email them to request your home’s peak load data, which will show your available electrical load capacity. Use this email template to request your data, and include your data with your permit application to show that your home can handle the increase in electric use from a heat pump water heater.

Changes On The Horizon

And here’s the bonus: the Bay Area Air District’s Rule 9-6 will require most new water heater sales to be zero-NOx starting in 2027. Making the switch now puts your home ahead of the curve and keeps future replacements simple.

Learn more from BayREN, Energy STAR, Switch is On, Bay Area Air District and TECH Clean CA

Going electric at home doesn’t just clean up your air — it helps clean up everyone’s air. In 2019, emissions from residential natural gas combustion produced more NOx than fuel refining or passenger vehicles across the entire Bay Area. Zero-NOx heat pump water heaters cut pollution at the source, in your home and your neighborhood.

The Latest News & Events

Free Tire Recycling Drop-Off Event @ Millbrae library
Aug
22

The County of San Mateo Sustainability Department is hosting a free tire recycling drop-off event for San Mateo County residents. There is a limit of 9 passenger or light truck tires per vehicle, as required by state law. Tires accepted at this event must be size R19.5 or smaller, with or without rims. Please ensure the tires are deflated. Tires from commercial, auto repair, and/or salvage businesses will not be accepted.

  • Location:  1 Library Ave, Millbrae, CA 94030
  • Date:  August 22, 2026
  • Time: 10:00 AM – 2:00 PM
  • Collector: San Jose Conservation Corps

Questions?

  • Call 888-442-2666

Residents must provide proof of residency in San Mateo County (e.g., driver’s license, utility bill, garbage collection bill, etc.).

For larger truck tires (tractor, truck etc.) contact the Sustainability Department at 888-442-2666 for recycling location information or visit www.recyclestuff.org.

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